Welcome to www.pearlonetravels.com (the “Website”), operated by Pearl One Travels (“Company,” “we,” “us,” or “our”). By accessing or using our Website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, you must not use our services or this Website.
Pearl One Travels provides travel-related services, including but not limited to: Travel and trip arrangements (inbound and outbound tours) Ticketing services Visa assistance Tour packages and itineraries All services are subject to availability and our sole discretion.
You agree to: Use this Website only for lawful purposes. Not engage in unauthorized use, including attempting to gain access to our systems, data, or networks. Provide accurate and complete information when using our services. We reserve the right to restrict or terminate access to the Website for any user at our sole discretion.
All bookings require full or partial payment as specified at the time of booking. Payments must be made through our approved channels. Prices are subject to change without notice until your booking is confirmed. Refunds, cancellations, and changes are subject to our Cancellation and Refund Policy (see Section 5).
Customers are responsible for ensuring they have valid passports, visas, and other necessary travel documents. Pearl One Travels will assist with visa applications but does not guarantee visa approval. Compliance with customs, immigration, and other laws is the traveler’s responsibility.
Cancellation requests must be submitted in writing to booking@pearlonetravels.com . Refunds will be processed based on the terms of your selected package and may include applicable fees or penalties. Refund timelines depend on the service providers’ policies and may vary.
Pearl One Travels acts as an agent for third-party service providers (airlines, hotels, etc.) and is not responsible for their actions or omissions. We are not liable for delays, cancellations, or disruptions caused by events beyond our control (natural disasters, strikes, pandemics, etc.). Any issues with third-party services must be resolved directly with the service provider.
We reserve the right to modify itineraries, schedules, or services due to unforeseen circumstances. Substitutions will be made with equivalent services where possible.
Your use of this Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
All content on this Website, including text, graphics, logos, and images, is owned by or licensed to Pearl One Travels. Reproduction, distribution, or use of our content without prior written consent is prohibited.
These terms are governed by and construed under the laws of Sri Lanka. Any disputes arising from these terms or your use of the Website shall be resolved in the courts of Sri Lanka.
Pearl One Travels reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date.
If you have any questions about these Terms and Conditions, please contact us:
Email: info@pearlonetravels.com Phone: +94 77 784 5289 Address: 41/3, Chittampalam A Gardener Mawatha, Colombo 2Hot Deals. Awesome Chat. Straight to Your Inbox